There will be no communication to the DSR until the certificate is trusted.

DSR with a Self-signed Certificate

With a self-signed certificate, you can manually trust the connection.

1. When a DSR is added, the system gets the certificate information from the DSR.

2. Select the DSR to open the details screen. The TLS Certificate information is displayed: Issuer is lenel.dev.com, Issued to date and Expires date of the certificate, and the Certificate Fingerprint. The DSR polls on a timed basis checking which DSRs need to be connected. So, when the added DSR is first discovered, it obtains the fingerprint.

3. In the ASSA ABLOY DSR Support Tool, open the certificate and check the contents confirm it is the correct certificate by verifying the fingerprints match.

4. If there are any connectivity issues, these will be displayed under TLS Connection Error.

5. Select Trust TLS Certificate on the DSR details screen.

   1. Select Trust after reviewing the Certificate Info. Trusting the certificate allows the DSR to establish a secure channel for communication. The Recent Events for this Device on the details screen shows the DSR is online. After trusting a TLS connection, it may take a minute for the DSR to come online.

   2. The DSR Support Tool shows DSR Status is green (the DSR is running) and the EAC Callback Status is green (there is active communication with the gateway).

DSR with a CA-signed Certificate

When a CA-signed certificate is recognized by the gateway, it trusts it and allows the DSR to automatically without connect without the additional configuration required for a self-signed certificate.

 

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